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Feedback

mastering the Art of Giving and Receiving Feedback 

Auteur: Marieta Koopmans

Engels - eBook (EPUB)

95 pagina's  |  Uitgeverij Thema  |  juni 2010

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Feedback | Marieta Koopmans

Engels - Paperback | november 2009

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BESCHRIJVING

Do you tend to keep your comments about others to yourself? Is there a difference between giving feedback to an employee, a colleague or your boss? Do you avoid praising others for their efforts? Many people would answer these questions with a resounding yes. They are uncomfortable dealing with feedback and would rather sidestep the issue entirely. But open, honest communication enables others to learn and grow, which improves their performance in the future. It is a well-accepted fact that feedback directs behaviour and motivates performance at work no matter how good or effective an individual is, he can always get better. Giving feedback effectively is a skill that comes naturally to few but can be learned by anyone. This practical book explains how to listen for understanding and information, and how to get others to be receptive to your comments on their performance. It teaches you how to be specific and descriptive in your observations, without injecting any of your own value judgments that could bruise the other persons ego or trigger a defensive reaction. You also get insight into how to deal with the associated fears and other negative emotions that may come up. In the process, you help yourself, as well as others, to learn and progress. Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for the Schouten & Nelissen training institute.

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DETAILS

Auteur(s)Marieta Koopmans
Soort boek eBook, 95 pagina's
Bestandstype EPUB
Uitgever Uitgeverij Thema , Verschijningsjaar: 2010
ISBN-13 9789058712615
ISBN-10 9058712613
Taal Engels

JE VINDT DIT BOEK IN:

Categorieën Business & economie  >  Management
Business & Economie  >  Managementboeken
Themashops Themashops  >  Onder de 10.00
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